Bank of Ireland latest to lose a customer USB stick

Jeremy Phillips

The Bank of Ireland, according to Finextra, has just been reported as having lost a memory stick containing the unencrypted personal information of 894 customers. The personal information included account numbers, phone numbers and addresses: it was copied on to the USB device by an employee in contravention of the bank’s policies and procedures.

While the bank says that no financial information relating to customer accounts was on the stick and doubts that it has fallen into “the wrong hands” it is said to be taking “appropriate steps to safeguard its customers’ interests”. One is entitled to wonder what those “appropriate steps” might be.

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